1. Introduction

These Terms & Conditions govern your use of the Cartmela website and services. By accessing or using the site you agree to be legally bound by these terms.

2. Eligibility

To use the website, you must be at least the legal age (usually 18+) and capable of forming a binding contract. You agree you can enter into a contract under applicable law.

3. Account Registration

If you register an account, you must provide accurate and up-to-date information. You are responsible for all activity that occurs under your account and must keep your password secure.

4. Orders & Contract Formation

Orders placed through the site are an offer to purchase products. A contract is formed when the order is accepted (often when payment is processed and/or confirmation sent). Pricing and stock are subject to change.

5. Products, Pricing & Payment

• All prices are shown in the applicable currency (e.g., GBP).

• Prices may change without notice.

• Payment must be made through the available methods (credit card, debit card, etc.).

• You authorize the website and its payment processors to charge the payment method you supply.

6. Delivery & Shipping

• Estimated delivery times may be provided, but these are not guaranteed.

• Risk transfers to you on delivery.

• Delivery charges and terms (like international shipping fees) apply as shown at checkout.

7. Returns & Refunds

• Due to the nature of some goods (e.g., perishable), returns may only be accepted for defective or undelivered items.

• Any return must comply with the site’s returns policy, and refunds may exclude original postage.

8. Intellectual Property

All content on the site (text, graphics, logos, images) is owned by the website operator and protected by law. You may not reuse it without permission.

9. User Conduct

You agree not to misuse the website, including:

• Transmitting harmful software

• Using automated scraping tools

• Engaging in fraudulent or illegal activity

10. Liability Limitation

To the fullest extent permitted under law, the site operator isn’t liable for indirect or consequential losses, loss of data, or loss of profits arising from use of the site.

11. Privacy & Data Protection

Your personal data will be handled in accordance with the website’s Privacy Policy (which describes how data is collected, used, and shared).

12. Amendments

The website may update these Terms from time to time. Continued use after publishing changes implies acceptance.

13. Governing Law

These Terms are governed by the laws of the relevant jurisdiction (for UK sites, typically the laws of England & Wales). Any disputes will be subject to the courts of that jurisdiction.